Cloudtail fined Rs 1 lakh for selling pressure cookers on Amazon

Cloudtail India was fined Rs 1 lakh for violating mandatory BIS standards. The Central Consumer Protection Authority (CCPA) has imposed a penalty of Rs 1 lakh on Cloudtail India for selling pressure cookers on Amazon. The authority has asked Cloudtail to recall 1,033 pressure cookers and also reimburse the money to customers.

According to an official statement, CCPA — headed by Chief Commissioner Nidhi Khare — has passed an order against Cloudtail India Pvt Ltd for “violation of consumer rights and unfair trade practice” by selling domestic pressure cookers in violation of mandatory standards.

The standards are prescribed as per the Domestic Pressure Cooker (Quality Control) Order, 2020. The CCPA initiated suo-moto action against e-commerce platforms for the sale of domestic pressure cookers in violation of compulsory standard.

The CCPA had issued notice to major e-commerce platforms including Amazon, Flipkart, Paytm Mall, Shopclues and Snapdeal as well as to the sellers registered on these platforms. CCPA has also issued safety notices to alert and caution consumers against buying goods which do not hold valid ISI marks and violate compulsory BIS standards.