Air India Express Strike: Flight Cancellations Disrupt Travel for 15,000 Passengers

Air India Express is facing a significant disruption in its operations due to a strike by a considerable portion of its cabin crew, resulting in the cancellation of over 100 flights since Tuesday night. This unexpected action has affected approximately 15,000 passengers, causing widespread inconvenience and frustration among travelers.

The strike, reportedly in protest against alleged mismanagement within the Tata Group-owned airline, has led to the sudden cancellation of numerous flights, particularly from Kerala to Gulf nations. Passengers have been left stranded without prior warning, with many only being informed of the cancellations after completing security checks at airports.

In response to the shortage of cabin crew, Air India Express has decided to reduce flights until May 13, impacting both domestic and international services. The Civil Aviation Ministry has sought a report from the airline regarding the flight cancellations and urged prompt resolution of the issues.

Scores of flights have been delayed, and protests have erupted at various airports, including Kochi, Calicut, Delhi, and Bengaluru. The disruption has affected not only domestic routes but also flights to several Gulf countries. To address the situation, Air India Express is exploring collaboration with other Tata Group airlines, such as Air India and Vistara.

Discontent among the cabin crew has been brewing for some time, exacerbated by concerns over the merger of AIX Connect with Air India Express. Despite apologies from the airline’s spokesperson and assurances of efforts to minimize disruptions, passengers continue to face uncertainty regarding their travel plans.

Passengers impacted by the cancellations will be offered full refunds or complimentary rescheduling to alternative dates. However, the situation underscores the need for swift resolution and effective communication to mitigate the inconvenience caused to travelers. The Civil Aviation Ministry has intervened, urging Air India Express to address the issues promptly and ensure proper assistance to affected passengers.

As the airline grapples with the aftermath of the strike, there are calls for transparent dialogue and proactive measures to restore normalcy in operations and rebuild passenger confidence.