IRCTC launch WhatSapp food delivery facility for passengers

Railway passengers can now order food through WhatsApp while travelling by using their PNR number, said the officials. Zoop, the food delivery service by Indian Railway Catering and Tourism Corporation Ltd. (IRCTC), recently partnered with Jio Haptik to allow users to order food through their WhatsApp chatbot service.

E-Catering, the service of IRCTC’s Catering and Hospitality business, is an internet-based service that allows passengers to book food of their choice from partner restaurants and food outlets through a mobile application while travelling on a train. India’s first and only WhatsApp-enabled food-ordering platform allows passengers to order a variety of cuisine like Veg Thali, Veg/ Chicken Biryani With Raita, Standard/Jain Special Thali etc.