ICICI Bank has announced a scheduled maintenance window that will temporarily affect its Real-Time Gross Settlement (RTGS) services. The downtime will occur from 11:55 p.m. on December 14, 2024, to 6:00 a.m. IST on December 15, 2024, during which RTGS transactions—both inward and outward—will not be processed.
Transactions initiated via RTGS during this period will be deferred and processed immediately after the maintenance is completed. Customers are encouraged to use alternative services such as NEFT, IMPS, or UPI through the iMobile app or Internet Banking to ensure uninterrupted financial transactions.
RTGS enables instant fund transfers between bank accounts, typically within 30 minutes. ICICI Bank provides free RTGS services through online channels like Internet Banking, iMobile Pay, and the Pockets app. However, branch-based RTGS transactions attract charges: ₹20 + GST for transfers between ₹2 lakh and ₹5 lakh, and ₹45 + GST for transfers above ₹5 lakh up to ₹10 lakh. Customers need to provide essential details such as the remittance amount, beneficiary’s account details, and IFSC code to initiate RTGS transfers.
ICICI Bank’s asset quality continues to improve, reflecting stable financial performance. As of September 2024, the gross NPA ratio had declined to 1.97%, while the net NPA ratio reduced to 0.42%, indicating robust business growth and better asset management.
For assistance during the maintenance period, customers can contact ICICI Bank’s support team or visit the Internet Banking portal.
