IDBI Bank introduce banking services via WhatsApp for smooth customer experience
IDBI Bank introduced the banking services on WhatsApp for its customers. “This launch is a part of sustained initiatives the Bank has taken to enable the customers to access banking services remotely at their convenience,” the bank said.
WhatsApp Banking service will be offered via a verified WhatsApp number to make sure end to end encryption, the bank added. The bank customers will be able to avail various essential banking services like account balance information, last five transactions, request for a cheque book and an email statement, Interest Rates through newly introduced WhatsApp banking services. The details of the IDBI Bank branches or ATMs in the area will also be available via WhatsApp.
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“IDBI Bank has always focused on taking initiatives that adds to the customer convenience in availing seamless banking experience. Launch of banking services on WhatsApp is yet another initiative in this direction,” said Rakesh Sharma, MD & CEO, IDBI Bank during the launch.
